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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Rose Okemwa

August 11, 2023

5  out of  5 rating by Rose Okemwa
"Words can't express, excellent job,very courteous people.lynnette is superb breath of goodness."

Otis Sheppard

August 7, 2023

5  out of  5 rating by Otis Sheppard
"Pilar, was very patient. She explained in detail my new billing statement. I was being difficult and she kept her compsure.. She was very calm and understanding."

Julia’s Hair Salon

July 25, 2023

5  out of  5 rating by Julia’s Hair Salon
"They are very professional !!"

tosha curry

May 29, 2023

5  out of  5 rating by tosha curry
"Wonderful staff and excellent rates. Always answer question I have about my policy in ways I can actually understand. It's also nice having an visitable location. No 1800# or automated bs"

Judith RC

May 4, 2023

5  out of  5 rating by Judith RC
"Cordial and professional service in the establishment very good treatment by the staff (Pilar Bulot) very good attention since she is bilingual and looks for the best options for your insurance"

Donald Jacobs

May 3, 2023

5  out of  5 rating by Donald Jacobs
"Had excellent experience. Customer service was excellent and in ways exceeded my expectations. Morgan was thorough and very detailed about costs, what I could expect and how State Farm Insurance would be the right choice. I believe she was right. Anyhow, as a result of what she explained to me and my costs, I decided to go with State Farm Insurance! I would recommend them to you and from my experience, speak to Morgan! The pictures are of my Yorkie, Jack!"

Heidi St

April 22, 2023

5  out of  5 rating by Heidi St
"Love the staff when they call and remind you ! Great staff and Justin is wonderful too!"
Profile photo of NOVESKE


April 4, 2023

5  out of  5 rating by NOVESKE
"Best customer service in the insurance industry! Shane roberts is exceptional! Definitely cares about customer in every way! I came in after my new bmw and Mercedes’ were damaged by a snow plow company that they insured! They and especially Shane were so helpful with my estimate and claim in general! They uploaded my photos and helped my navigate the frustration, turning it into smiles! I left smiling and had a day changing experience! The experience definitely deserves a five star review and was probably the most deserving five star review I have ever given to customer service! For Alaska this company stands out as a must visit location! Very satisfied in every way! Thanks for everything Casey Noveske"


March 29, 2023

5  out of  5 rating by SCAR LXRD
"Very caring for her customer's. Would recommend to family members."

Antonia y juan de Alaska

March 29, 2023

5  out of  5 rating by Antonia y juan de Alaska
"Great service. Great translator."

michelle moore

February 17, 2023

5  out of  5 rating by michelle moore
"Professional, knowledgeable, understanding . Actually a pleasant experience for insurance . Thank you Shane"

Flow Ak

February 1, 2023

5  out of  5 rating by Flow Ak
"Great communication and willingness to help."

Scott McMurren

December 19, 2022

5  out of  5 rating by Scott McMurren
"Justin Goodman is the GOAT (Greatest of All Time). I've known Justin for more than 20 years. About five years ago, we moved all of our insurance over to his shop. Very pleased to date. Thankfully, we've had very few claims, but he and his staff have been prompt and very helpful regarding both home and auto. Two thumbs up."

Jenifer Rodriguez

November 18, 2022

5  out of  5 rating by Jenifer Rodriguez
"Pilar bulot best customer services great experience with her really help us out really nice and sweet ❤️"

Jarielys Romero

November 18, 2022

5  out of  5 rating by Jarielys Romero
"(Translated by Google) Thanks to Pilar for giving us options, being very kind, great service! Very good person looking for a way to give you the best he can with a good price. She is very kind and polite giving 100 percent of her work. Thank you very much!!!❤️ (Original) Gracias a pilar por darnos opciones, ser muy amable, gran servicio! Muy buena persona busca manera de darte lo mejor que pueda con un buen precio. Es muy amable y educada dando el 100 por ciento de su trabajo. Muchísimas gracias!!!❤️"

Elianny Ramirez

November 16, 2022

5  out of  5 rating by Elianny Ramirez
"(Translated by Google) Pilar is Extraordinary. Excellent service. (Original) Pilar es Extraordinaria. Excelente servicio."

Kevin Klann

November 9, 2022

5  out of  5 rating by Kevin Klann
"I have been with Justin Goodman for 10+ years. In this time I have always been treated with the absolute best customer service. Pilar has always taken the best care of me and my family. She is always willing to put forth the most effort into any issue, large or small. She always puts a smile on my face when we talk. Justin has put together an Amazing team. Keep up the great work, I appreciate everything your office has done for me!"

Alejandro Arreguin castillo

November 7, 2022

5  out of  5 rating by Alejandro Arreguin castillo
"(Translated by Google) Pilar gave very good service. (Original) Pilar dio muy buen Servicio ."

Josue Rivera

November 5, 2022

5  out of  5 rating by Josue Rivera
"(Translated by Google) Excellent service, very friendly staff, very good attention, you can speak Spanish. Excellent service was provided by the lady: Pilar Bulot Good service from:Pilar Bulot Good service, nice and friendly people (Original) Excelente servicio, personal muy amable, muy buena atención, puedes hablar español. Excelente servicio me brindo la señorita: Pilar Bulot Good service from:Pilar Bulot Good service, nice and friendly people"

Hugo castellanos figueroa

October 7, 2022

5  out of  5 rating by Hugo castellanos figueroa
"(Translated by Google) Miss Pilar was very kind to me, she helped me with all the paperwork and she is an excellent person! (Original) La Señorita Pilar fue muy amable conmigo, me ayudó en todo el papeleo y es una excelente persona!"

Kimberly Geiger

September 2, 2022

5  out of  5 rating by Kimberly Geiger
"Pilat has been the greatest person and agent in helping with me secure quotes for multiple properties while being in another state and another part of Alaska. She has patience and knowledge of what insurance coverages to fulfill your needs. Justin Goodman has jewel of a staff in Pilat B."

Heidy Perez de la cruz (baby)

September 1, 2022

5  out of  5 rating by Heidy Perez de la cruz (baby)
"(Translated by Google) Pilar will take care of you very well. Good friendly good service and speaks Spanish. I recommend it. (Original) Pilar te va atender muy bien . Buen amable buen servicio y habla Español. Te la recomiendo."

Maria Espinoza

August 24, 2022

5  out of  5 rating by Maria Espinoza
"(Translated by Google) Excellent Service and explained everything step by step - I asked for Pilar (Original) Un Servicio Excelente y explicó todo paso por paso - Pregunté por Pilar"

Michelle Waldren

August 16, 2022

5  out of  5 rating by Michelle Waldren
"For years I didn’t use my insurance coverage with State Farm and thought I should lower all the coverages. Did not do it and then I had several things happen. I’m so impressed with the way that State Farm has taken care of me over the years. When I hit a moose, when my car was stolen and when I had an accident. They got me rentals took care of everything! They are awesome!!!! Amazing!"


August 12, 2022

5  out of  5 rating by Alma
"Thank you Colene Charly for taking the time to look over my quote. From another company, and making sure to keep the loyalty 💯. I knew, I'd get the help I am requesting. And the flexibility with payments is amazing"